New Braunfels, Texas
Not resolved
2.6
Details
0 comments

My wife purchased a bedroom set she really liked, because it was on sale. I looked at it a few days later and realized for the same price she can purchase a better made set at their competitors.

When we went back to Ashleys they will not refund the money. The delivery is still a few weeks away, due to the fact that our new home is still in the construction process. We must select something else. We continued to keep the purchase of a dining room table and 8 chairs from Ashleys.

And have considered purchasing from them on other rooms for our home, but at a later time. Now I'm not so sure I want to do business with them at all. This change of our mind hasn't cost Ashley Furniture any money. They just want to trap me into buying from them.

It was a cash purchase so just give us our money back Ashley Furniture. Do not buy from them unless you are 100% sure its what you want.

Product or Service Mentioned: Ashley Furniture Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $2200.

Preferred solution: Full refund.

Ashley Furniture Cons: Refund policy.

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