Update by user Sep 20, 2017
I was able to exchange the couch but that too has problems. Waiting for a technician to come see it. The table was never fixed.
Update by user Sep 03, 2017
I was able to exchange the couch but I would have prefer my money back.The new couch also has minor issues and my son was hurt by a piece of wire (part of a staple) sticking out.
I'm still not happy with Ashley's furniture and I regret shopping there.NEVER AGAIN!!!
Update by user Aug 27, 2017
Not even a month and now this couch has more problems! This couch is a joke!!
Update by user Aug 25, 2017
I'm still waiting for them.They want to send a technician to fix the problem but that's not what I want.I want my money back or a new couch.
95% of the couch is damage a needs work that will take 4 to 5 hours. The only part that doesn't have issues is the left forearm.
That shouldn't happen with a new couch.I didn't pay for a fixer upper!!
Update by user Aug 18, 2017
Sale order 1201974140Customer ID TIRAMAR2000Martha TriadoTotal $3,943.87
Original review posted by user Aug 18, 2017
I purchased this sofa 2 weeks ago, along with a 5 piece dining room set and I couldn't be more disappointed.As stated in previous reviews, the material on the cushion is wearing thin; "real top grain leather" is fake/faux.
The surface material is flaking. The stitching is erratic and unsightly. The table is wobbly and unstable.
Do not purchase.Save your money and don't shop at Ashley's furniture!!!
Review about: Ashley Furniture Sofa.
Reason of review: Damaged or defective.
Monetary Loss: $1000.
Preferred solution: Full refund.