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In good faith, we bought 2 reclining chairs covered in faux leather. What we bought was a toxic source of fumes and degassing chemistry contamination.
Illness and dermatitis followed.
Furniture had to be removed from the house.
Customer service notified in the store and via a complaint phone which only allowed a recorded message.
No one has responded. Our bill still arrives.
Monetary Loss: $1618.
Preferred solution: Full refund.
Ashley Furniture Pros: Lied about warranty.
Ashley Furniture Cons: Dangerously toxic chemicals used in fabrication, Very poor customer service, Terrible customer service.