Not resolved
1.0
Details
Reliability
Value for money
Warranty
2 comments

I paid a fortune for two Durablend red couches, only after a hearty assurance of quality and durability from the store owner, himself.....right, with "dura" right in the name of the product....NOT!The sofas weren't even used much and are protected from light...but suddenly they both started delaminating in different sections.

Naturally, the storefront was closed down when I returned with a box of flaked, red "durabond".

Don't buy ASHLEY!...so dishonest and with no recourse. Thing is, the store KNEW about the issue and lied right to my face. Ashley should be forced out of the industry.

I have never had a product so unbelievably bad.

If I could afford to replace them I would...but I'm forced to cover them with sheets and sewn seat covers.Every day I have to sweep up flakes....shame on you Ashley, for not making this right.

This person wrote the review because of bad quality of ashley furniture sofa from Ashley Furniture and attached a photo. Reviewer claimed that he or she wants Ashley Furniture to read this review and look into the issue (if any).

If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Ashley Furniture for you to read. This information may help you with your purchase decision.

Had an Experience with Ashley Furniture?

Write a review

Comments

Terms of Service
Post Comment
Cancel
AshleyFurnitureCares
#1305671
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture.Can you please send us your purchase information, including the store where you purchased, to Fanfeedback@ashleyfurniture.com.

Please put Pissed Consumer – and your name in the subject box.We would be happy to try to help.

Thanks,

Daniel

Anonymous
Santa Ana, California, United States #1209486

This happened to me to.Leather does not flake.

Bought a leather repair kit but doesn't work cause this is not real leather.The cover peels off

You May Also Like

Ashley Furniture - Floor model mattress Ashley Furniture "We bought a mattress without being told that it's a floor model and now that I found two huge slits on the memory foam, they are telling me that they..." Read more Peeling Leather Sofa from Ashley Furniture Ashley Furniture "We purchased a leather sofa and love seat from Ashley Furniture,Springdale, OH in November 2008. I have paid around $1000 for these.It has not been 3 years since our purchase..." Read more Ashley Furniture - Durablend Peeling Ashley Furniture "My husband and I purchased a sectional from Ashley and as the others have stated, the Durablend started peeling. The salesperson had also told us that Durablend was more durable..." Read more Ashley Furniture - DO NOT SHOP HERE Ashley Furniture " bought my bed from Ashley's New Rochelle and Ashley's delivered the wrong box spring, and then they tried to force me to purchase the correct box spring from them..." Read more Calatlantic Homes - Buyer Beware Calatlantic Homes "Garage door wood shrunk and left unpainted grooves in door. Builder says "sorry, paint touchup already done". Ours is the only garage door on street that looks this bad. This..." Read more Converse - Worst shoes EVER! Converse "I bought a $60 pair of Chuck Taylor's for both of my sons at the beginning of school in August. It is just now getting to be the end of..." Read more Grand Furniture - Cheap Grand Furniture " Literally the worst bed frame I ever brought in my life, 2 months after having the bed frame it started to fall apart. The screws are loose, the wood..." Read more FEMA - What tha..... TALK ABOUT GETTING IT. FEMA "I WAS RAN OVER BY A RENTA CENTER TRUCK 12 27 2016 after three monthes of phyisical theraphy two spine surgeries i learned to walk again well i took a..." Read more