I also had a terrible experience with ashley furniture, I wanted a kitchen table and chairs, and found one I wanted, so I paid for the table and started to leave but the lady said they had a bedroom suit on sale, and my wife was looking for a mattress that wouldn't be as firm as what we had, so I agreed to look.and after I laid on a few of them, the saleslady wrote the contract up and put the money that I had just paid for the dinning table on a down payment for a $11,000.00 bed. And we decided not to purchase the bed as it wasn't what we wanted, and just wanted to pick up my table when it came in. but was told I would have to choose another bed greater or equal to the one I laid on.and they refuse to let me have my table that I had paid for, so WERE going too small claims court.
Product or Service Mentioned: Ashley Furniture Table.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $700.
Ashley Furniture Pros: Nice store.
Ashley Furniture Cons: Very deceptive practices.