Lubbock, Texas
Not resolved

I also had a terrible experience with ashley furniture, I wanted a kitchen table and chairs, and found one I wanted, so I paid for the table and started to leave but the lady said they had a bedroom suit on sale, and my wife was looking for a mattress that wouldn't be as firm as what we had, so I agreed to look.and after I laid on a few of them, the saleslady wrote the contract up and put the money that I had just paid for the dinning table on a down payment for a $11,000.00 bed. And we decided not to purchase the bed as it wasn't what we wanted, and just wanted to pick up my table when it came in. but was told I would have to choose another bed greater or equal to the one I laid on.and they refuse to let me have my table that I had paid for, so WERE going too small claims court.

Product or Service Mentioned: Ashley Furniture Table.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $700.

Ashley Furniture Pros: Nice store.

Ashley Furniture Cons: Very deceptive practices.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

That statement is true, but this saleslady knew I had paid for the table and paid for within 10 minutes, Were waiting on small claims court to set a date, we'll let you know thanks jim


It's not always the "Saleslady" - look to management for that issue because salespeople are instructed as to what they HAVE to do!!

Ashley Furniture Reviews

  1. 467 reviews
  2. 257 reviews
  3. 88 reviews
  4. 24 reviews
  5. 20 reviews
Ashley Furniture reviews