Not resolved

The living room furniture ( sofa, loveseat, rocker/recliner, as well as coffee table and 2 end tables) were delivered late and with obvious defects. The quality is obviously not the same as what they put on display in the store.

It's a total bait and switch ! They charge high prices by putting quality furniture in the store and then deliver sub-standard furniture to you. When I called customer service, they explain it by the fact that each piece is made at a different time and could be different. Add that to the fact that it took 6 weeks ( not the 2 that they advertise it will take) to get the end tables and after making my purchase on 12/30/18, I'm still waiting for the replacement cocktail table.

The first one came with a big chip out of it and they say the replacement "might" be available for delivery on March 16, 2019 ! Sad

Product or Service Mentioned: Ashley Furniture Furniture Set.

Reason of review: Bad quality.

Preferred solution: Price reduction.

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