Houston, Texas
Not resolved

My bed started making loud noises when you turn the vibrator on the repairman was sent out and he stuffed insulation around the vibrators which is in my opinion a temporary fix he also was to install the parts at the foot of the bed to stop the mattress from sliding into the foot board. He told me that he had to order the parts and he would have them sent to my home.

Today six days later someone calls me from Ashley Furniture and tells me that I need to order these parts. I thought that I was buying the complete bedding system.

I have spent over $25,000 in Ashley Furniture over the last 8 yrs and I have never gotten anything out of this company like it supposed to be. I will never shop at this store (Ashley Furniture)again.

Product or Service Mentioned: Ashley Furniture Bed.

Reason of review: Ihave never bought anything and received it like it supposed to be. Eighter the finish is bad or it doesn't work right.

Monetary Loss: $4500.

Ashley Furniture Pros: Salesperson.

Ashley Furniture Cons: Quality of materials.

  • Ashley Customer Service
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