State: Virginia City: Reston Clear all filters (24 of 2518 reviews match)
filters
state:
city:
product:
Show
I had just gotten my first apartment and went to Ashley furniture and found a bedroom set that I really liked, but they didn't have it in stock, so they told me that if I paid for it in full they could get one to me in about a week, so needless to say I paid over...
Read more
Anonymous
DBS

Contact your local business bureau or the attorney general in your state. You\'ll get your money back

#236475
My son wanted to buy us living room furniture .He sent us to Ashley to pick out what we wanted.We picked the set out and asked about delivery time and was told about 2 weeks time to get it.My son paid for the furniture and we set about to sell our older set. we got an...
Read more
Anonymous
employee

the furniture is made in wisconsin. all durablend and microfiber MATERIAL AND FABRIC is made in JAPAN hint hint the country which is at a dire stand still? hello?! ashley has...

Anonymous
Sharon P

Bought Ashley Furniture from Lindsey Furniture store in Lynn Haven Florida. Was told furniture would be delivered with 10- 21 days. Furniture is over two weeks late already. ...

Sofa falling apart. Ashley furniture doing nothing about but run around. Talk good until get your $. Run away from this company. I bought extended "montage" warranty. They giving me the run around also. Anything to do to say it not their fault. Wanted me to wait to see...
Read more
Anonymous
***ed beyond belief!

Worst furniture experience in my life!!! I am reading all the reviews and could not agree MORE!! worst customer service!! all they do is *** you around pushing you off to one ...

Anonymous
Bonnie

I too wished I would of looked online before going back, I purchased a sofa and chair & the chair had black grease from the parts bag & they will do nothing about it since pas...

I paid in full for a couch I saw on-line on 11/19/10 for which the receipt was stamped delivery would be made within 4-8 weeks. Two weeks later I read in the local newspaper (Wichita Falls, Texas) how the store closed without notice leaving no contact numbers as to...
Read more
#212583
When I purchased my sofa set, breakfast table with chairs and bar stools back in 2005 I purchased a service agreement for $500.00 and was told I would get it back after 5 years if I didn't use the warranty. I started thinking this weekend about it and knew I hadn't...
Read more
Anonymous
bd

I was told the same thING 5 years ago. Just called today to ask for my refund. Says I'm only getting 150 store credit. That is not what I was told. my mother and my fiance we...

Anonymous
JGray

I was told my warranty refund would be sent to me, not in store credit, but in from of a check. Did not get mine either. Did not know of the extra fine print which outlined th...

We purchased 4500.00 in furniture from Ashley's and still planned to purchase more for our new home. The sofa they delivered was broken. It was delivered around 12:30 - 1:00 am. Our delivery time was 2:00 pm to 10:00 pm. The couch they delivered was broken. The...
Read more
Darci
Darci

I bought a sofa from Ashley\'s in Twin Falls, ID, a couple of years ago and had it delivered to Elko, Nevada, for an extra $65. When the driver arrived, he said there were or...

i bought A....y furniture first i bought a sofa and love seat it looks very nice and now i have a board in between the coucsion and the sofa then i bought a recliner taking the advice of the sales person he said it was one of the best, it's here in my living room...
Read more
Anonymous
Texas John

Purchased a curio cabinet and it was damaged. Ashley tried to buy time to get it fixed and or replaced, so many excuses. I will not patronize Ashley again.

I bought leather furniture from Ashely store in Findlay store 3 years ago and I also bought the warranty with it. The furniture started peeling about 6 months after I got it. Ashley store recovered the 3 pieces. About 8 months later it started peeling again. I...
Read more
On February 28th2010 I purchased living room furniture from Ashley furniture in Elmhurst NY for the amount of 1683 dollars. I was informedthat part of the sectional was missing and it would take several weeks for it all to come together.As I wasnt ready for the...
Read more
#173179

Contact Ashley Furniture

Mailing Address:
Ashley Furniture Ind., Inc.
Attn: Consumer Affairs One Ashley Way
Arcadia, WI 54612
Phone:
(800) 477-2222
More
I purchased a dining table set at REGENCY FURNITURE in Waldorf MD in November with a 5 years protection plan. I discovered a defect on the table and notified them with emails and photos. They sent the file to the manufacturer (ASHLEY REGENCY FURNITURE) and it took 2...
Read more
Anonymous
stay away from any of these st

worse customer service ever, impossible to communicate using the phone, they said that they are experiencing a large number of calls. I wonder why, if there a lost of complain...

Anonymous
Ronald

PLEASE DONT BUY from REGENCY - i had a worst nighmare with them - they cheated me by giving me the wrong product and got my full money for something else. when asked for a ref...

#168614