(7 of 2518 reviews match)
In April 2016, I purchased furniture from Ashley Furniture Store in Richmond Virginia. The sofa was delivered damaged, and the company would not refund my money or give me a new sofa. The foot of the sofa broke off upon delivery and they wanted to repair it; I did not...Read more
I didn't like
- Customer support after buying things
- Poor quality
- Fraudulent practices and unreasonable contract
Although this company has beautiful furniture. I WILL NEVER PURCHASE anything from them again. Experiance with them was horrible. I purchased a complete bedroom set and had it set up thru their in house finance program called "Expectance Now".. 1st mistake. I only...Read more
Please Please Please avoid this piece of *** god awful horrible excuse for a furniture store like the plague!!!!!!!!!!! My issues began on 5/23 I went to catch a sale for Memorial Day weekend on a mattress (Mistake # ! I went to a furniture store instead of a mattress...Read more
FIRST, PAID FOR A JESSA PLACE OTTOMAN, TOLD THEM CHOCOLATE, THEY BRING ME A BEIGE ONE AND HAD TO TAKE OR BACK AND STILL NO 3 HOUR COURTESY CALL.....THIS BUSINESS SUCKS.
the customer service at the store is great when purchasing my items but when it comes to delivery. it's horrible. i ordered a mattress, couch and love seat that was supposed to be delivered within 3-4 weeks. at the third week mark i call just to get an update and i'm...Read more
my aunt went ashley's thinking that she was buying some furniture and that ashley's was going to finance her purchase, but come to find out for $1500.00 of furniture at their big sale up to 70% off she would have ended up paying over $4000.00. With in a...Read more
All I need to say is Badly made furniture,breaks down in about 1 or two years after being bought, fake coloring of leather (rubs off), furniture does not have a goood framing support, POOR customer service. All I got was an "Oh well sorry we can't do anything about...Read more
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