We purchased thousands of dollars worth of furniture from Ashley in Jacksonville, FL and the salesperson told us it would be a good investment to protect our furniture by purchasing a protection plan from Montage Furniture Service. The leather began to split just months later at the poor-quality seams and when we called MFS, they told us emphatically that they don't cover things like that.
In fact, everything is at "their discretion", meaning they cover NOTHING. It is a scam.
We gave Ashley and MFS hundreds of dollars for nothing. Ashley should not associate with this fraudulent company and should not allow their salespersons to lie about the coverage.
Product or Service Mentioned: Ashley Furniture Warranty.
Monetary Loss: $200.