Ashley doesn't stand behind defects in wood furniture either. I would NEVER purchase their product again! Table top felt like sand paper and the store rep who looked at it must have no feeling in his hands as he could not tell.
Called the company directly and that did no good either. Bad customer relations as far as I am concerned.
Buy from a company that will stand behind their product. I guess you have to get everything in writing signed in blood.
Product or Service Mentioned: Ashley Furniture Table.
Reason of review: Bad quality.