Not resolved

Purchased a dresser in April still waiting for delivery! First attempt they did not even bring it into our home it fell apart.

I called concerned about the quality turns out they don't even order you a new one they just order replacement parts. So if it fell apart once it will fall apart again. Did they care about our concerns NO speaking to the worst customer service rep she did not even listen to our concerns. And when we said we did not want to wait yet another additional 6 weeks our only option was to lose our full price due to restocking fee.

Just got yet another *** call stating that they are still waiting for the part they have now had our money for 2 months and we have had stress. Will never ever step foot in that store and anyone I know I will be sure to tell them about our experience!

Review about: Ashley Furniture Delivery Service.

Monetary Loss: $400.

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