I purchased a dining set from Ashley along with the warranty.I needed some scratches and water marks repaired and have made several calls over the past few months to get this done.
On a couple occasions I found out they never put in the work order. On a few other occasions I just never heard back from anyone to schedule the repair.
I finally got a call scheduling the repair, and they do not show up.I've wasted a ton of time trying to get these people to repair these minor issues, and I paid $100 for the useless warranty.
This reviewer shared experience about warranty issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Ashley Furniture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Ashley Furniture.
Check out the best and the worst companies in Furniture and Decor category for more informed decision or compare Ashley Furniture to other companies on our site.