ASHLEY is the worst. Had the couch for less than a year when I noticed the wood sticking out of the back (couch against the wall) someone came out, did what ever they did, and it broke again. And at that point it was past my 1 year warranty so Ashley would not do a god damn thing, even thought the issue occurred during the 1st year.
Now the couch is broken in multiple place, the zipper under the cushion is broke, the stuffing is hanging out.
Worse couch ever!!!!
And never buy the warranty, only will they come out to clean a spot if it just happens, can't wait to call and never say you need the couch cleaned cause they definitely will not service the couch.
less than 2 years later and I'm searching for a new couch.....SMH.
User's recommendation: DO NOT BUY ASHLEY.
Monetary Loss: $1200.
Preferred solution: Full refund.
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