Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
0 comments

Ashley's furniture has horrible customer service and mean owners.They will talk to you as if you are a nobody.

I have called her for the past three weeks and left messages. The owner kim will never call you and her father Lester is a ***. He really rude, cuts you off, does not listen or care about the customer needs or concerns. I have purchased furniture from them and I want a refund do to unknown charges and specifications prior to buying and spending thousands on furniture.

Please do not shop here. Save your money. I am looking for a lawyer to file a lawsuit against them.

He says he has everything written down but will not show me proof or where I signed.I know hes lying so all he can do is threaten and scare me.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any) as the author lost $6500. AJdavidson is overall dissatisfied with Ashley Furniture. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Ashley Furniture.

Check out the best and the worst companies in Furniture and Decor category for more informed decision or compare Ashley Furniture to other companies on our site.

Had an Experience with Ashley Furniture?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Ashley Furniture - Durablend Peeling Ashley Furniture "My husband and I purchased a sectional from Ashley and as the others have stated, the Durablend started peeling. The salesperson had also told us that Durablend was more durable..." Read more Ashley furniture Dura/blend Ashley Furniture "Hello John, Thank you for contacting Ashley Furniture Industries, Inc. in Arcadia, WI. I am sorry to hear that you are experiencing problems with your Ashley furniture. All warranties are..." Read more Ashley Furniture - Product Ashley Furniture "I had a couch that ripped within 2 years. I had purchased the extended warranty. Customer service was terrible. Never sent anyone out to Repair. One representative told me they..." Read more Ashley Furniture - 2 month old Burnella patio furniture. Paint peeling on leg Ashley Furniture "...Bought a round patio table with 4 chairs, a fire pit and a sectional patio furniture two months ago. Delivery was a nightmare, and I paid $250..." Read more Wayfair - Misleading advertising Wayfair "Wayfair posted an ad on Yahoo Canada listing a ShelterLogic product at 204.99 When I clicked on the link the actual product was $310.99 When contacted they suggested the add..." Read more Waffle House - Egregious service by WH employees to a 30 yr service veteran Waffle House "On or about, 9/22/2017, between 4-5pm, I visited the Georgia State University Waffle House located at 100 Piedmont Ave SE, Atlanta GA 30303. Upon visiting the store, I noticed an..." Read more Sa Painting And Remodeling - Sebastian Arlegui And Jose Barahona - Botched Bathroom Remodel SA Painting and Remodeling Sa Painting And Remodeling - Sebastian Arlegui And Jose Barahona "On July 26, 2017 SA Painting and Remodeling LLC, Sebastian Arlegui and Jose Barahona, agreed to fix my bathroom. The bathroom is now in need of repair due to the..." Read more Reroof America - Disgusted with their workmanship Reroof America "Reroof America put on a new roof in August 2005. In 2008 when I started having leaks they told me they weren't responsible for workmanship after one year. I have..." Read more