I bought a sectional from the Burlington/Williston Vermont Store, could have bought the same piece in Florida for much less. (I was there and called to buy for my home in Vermont.
The store here would not honor the sale price and wanted $189 to deliver . Florida store had next day delivery for free. I told them I would pick it up not waiting that long and then paying that much to have one piece delivered 7 miles away from their warehouse. We picked up at warehouse they charged us $50 for the privilege of picking it up ourselves and would not back down from the pick up fee.
They did not install the permanent legs just gave them to us in a bag and said all you need is a drill, if I wanted knock down furniture I would have to finish myself I would have bought on line.
I try always to shop bricks and mortar if I can but companies like this don't make it easy. I feel ripped off and taken advantage of and won't ever shop there again.