Albany, Georgia
Not resolved
2.2
Details
3 comments

We purchased some patio furniture form Ashley Home Furniture of Albany Ga. about 2 years ago.

We also purchased a 5 year damage insurance policy. We were in the hurricane Michael danger zone we placed the furniture in what we thought was a secure location. It was secure from the wind but there was some flooding from an adjacent canal which will not be covered by my homeowners. They say that they don't insure from natural disasters so what is the insurance policy worth.

It was expensive also. 15% of the purchase price.

I will never step foot in any of these stores again. i also want to let any potential customers know how worthless this warranty is.

Product or Service Mentioned: Ashley Furniture Outdoor Furniture.

Reason of review: Warranty issue.

Monetary Loss: $1800.

Preferred solution: Deliver product or service ordered.

Ashley Furniture Cons: Warranty and customer service.

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Anonymous
#1611030

I feel like the warranty is a complete scam! A complaint needs to be filed with the Better Business Bureau!

Anonymous
#1589514

Why do they sell the insurance if it doesn't cover losses?

Anonymous
#1589740
@Anonymous

Great question!

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