Ashley Furniture - Would not replace poorly manufactured couch
We purchased a couch, love seat and recliner less than a year ago.So far I have had to have the recliner replaced, (back broken) 2 love seat replaced (pieces didn't align properly) and now the couch is not in alignment and the cushions are on each end are much lower than the center one.
The service technician said that the couch was not repairable. Their boss said we will just replace the cushions, and the pieces of furniture will be out of warranty the end of this month.
This is the type of service you will get if you buy Ashley furniture.
Be warned that in my opinion Ashley furniture is poorly manufactured and their service in upper management will not treat you fairly when you have a problem.You will be stuck with poorly constructed furniture that you paid a lot of money for.
Review about: Ashley Furniture Recliner.